Frequently Asked Questions

Are all your orders handmade?

All orders are custom made and personalised. We work with graphic designers and wedding planners around Australia and internationally to add calligraphy touches to your project- from writing a name, to envelope addressing.

If you are designing your project yourself, we will be happy to add calligraphy to it as you please.

Can you suggest some ideas for my project?

We do our best to accommodate your vision. If we think there will be a design issue, we will let you know and we can come up with a solution together. If you prefer for us to make a project with our own vision, we will ask you a few questions to fully understand your event, theme, and purpose.

Are there any care instructions?

All orders come securely packaged. Upon receipt, please ensure that you handle the piece carefully. Certain papers can be fragile, please handle carefully.

Do you do rush orders?

As calligraphy and design takes time to create, we encourage that each project is booked in with us in advance so that we can give it the time it deserves. A rush order can be done, but attracts a rush order fee.

How long in advance should I send my invitations?

We recommended that invitations are sent 6-8 weeks in advance. Save the date cards can be send 3-6 months prior to the date.
This timeline is changed slightly if you are having a desitination wedding, or if a majority of the guests are travelling.

What happens if our wedding is cancelled due to restrictions?

If invitation suites have not been printed, we will happily change the details on your invitation, and move your to your new date. If invitation suites have been printed, we will change the details on your invitations and ask for a reprinting fee. There may be design changes for either change- eg, printed addresses on envelopes instead of calligraphy, depending on time availability.